Changes & cancellations

• Before the shop accepts: cancel any time with one tap from the order screen.
• After the shop accepts: you can cancel only within the shop's own cancellation window, if it offers one. Once the shop starts preparing your items, cancelling may no longer be possible.

The shop sends you a change request. You'll get a notification, and your order screen shows:

• The change (for example "Remove: Tomatoes 1 kg" or "Replace with: Hybrid tomatoes 1 kg · ₹40").
• Your updated bill total.
• A 30-minute countdown to respond.

Approve to update the order straight away. If you reject or don't respond in time, the unavailable item is removed and your bill is reduced.