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Only real customers. You can rate a shop only after your order is Delivered or your booking is completed — this keeps out fake reviews.
Yes. From the order screen you can change your rating, text and photos, or delete the review.
The shop and Zorrya support are notified to look into it.
On your order screen, tap the help option to email support@zorrya.in with your order number already filled in, so we can help faster. You can also call or email us using Contact us below.
On the shop's page, tap "Report shop". Our trust and safety team reviews every report, and a shop with multiple verified reports is automatically suspended while we investigate.
Our support team can help with orders, payments and your account.